Family Room
- 3 Single beds
- Shower
- Heating
- Air conditioning
Hotel · Florence · Tuscany
Hotel Desiree
A functional 3-star stay near Florence's main station, with spacious rooms and a staff known for going the extra mile.
- 18-minute walk to the Uffizi Galleries
- 3-minute walk from the central station
- 24-hour reception and security
8.3
Great
1737 reviews
Booking.com 8.3 · 1737 reviews
About
Hotel Desiree
Hotel Desiree is a 3-star property on Via Fiume, in the heart of Florence's historic centre. It's an 18-minute walk to the Uffizi Galleries and a short stroll from Santa Maria Novella. The hotel keeps things straightforward: soundproofed rooms, air conditioning, a lift, and a 24-hour front desk with security cameras and a safe deposit box.
The hotel is a practical base for first-time visitors. The helpful staff can book museum reservations, suggest restaurants, and arrange tours and wine tastings. Families are well catered for with family and quadruple rooms, and breakfast is served on the terrace when weather allows. Parking is available, and pets are welcome.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Unbeatable location for train travellers — Just three minutes on foot from Florence's main station, and about ten minutes from the principal sights. The airport bus stops at the station, making transfers simple.
- Staff go above and beyond — Guests regularly mention the team's helpfulness – booking museum tickets, recommending restaurants, and arranging tours like wine tastings in Chianti.
- Spacious, quiet rooms — Rooms are described as large, quiet, and well-maintained, with many featuring balconies – some with views towards the Duomo.
- Solid breakfast and 24-hour desk — Breakfast gets consistent praise for its spread, and the round-the-clock reception adds flexibility for early arrivals or late check-ins.
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Worth weighing
4 to weigh- Rooms can feel basic for the price — Some guests have found the rooms and overall facilities nothing special, with a low score for rooms and cleanliness relative to the hotel's other categories.
- Breakfast might be a let-down for some — A few reviews rated the breakfast lower than the majority, suggesting it's decent but not exceptional.
- No air conditioning in all room types — While most rooms list air conditioning, the Economy Double or Twin Room does not – a consideration in summer.
- Limited soundproofing in some areas — Despite soundproofed rooms being listed, a couple of guests mention street noise, so light sleepers might want earplugs.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Single Room
- 1 Single bed
- Shower
- Heating
- Air conditioning
Economy Double or Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Double or Twin Room Balcony
- 2 Single beds
- Shower
- Heating
- Balcony
- Air conditioning
Quadruple Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Triple Room
- 1 Single Bed or 1 Double Bed
- Shower
- Heating
- Air conditioning
Double or Twin Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- No smoking on site
- Lift
- Heating
- Air conditioning
- Safe deposit box
- 24-hour reception
- 24-hour security
- Luggage storage
- Express check-in/out
- VIP check-in/out
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Ironing facilities
- Free toiletries
- Electric kettle
Food & Drink
- Bar/Lounge area
- Breakfast (on site)
Rooms
- Mini-bar
- Soundproofed rooms
- Terrace
- Flat-screen TV
- AM/FM alarm clock
- Cots
Parking & Pets
- Parking
- Valet parking
- Pets allowed
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 1,737 reviews
Booking.com · 8.3 · 1737 reviews
8.3Verified guest“The rooms are a good size, with an extra bed if needed.”
8.3Verified guest“Excellent location, very close to the train station, and the staff were helpful.”
8.3Verified guest“Good location and a decent breakfast.”
8.3Verified guest“Convenient location, the room was clean and quiet.”
8.3Verified guest“The staff gave me a lovely room with a balcony overlooking the Duomo. Breakfast was great with plenty of sweet options and some salads. They also recommended a typical restaurant and a fantastic wine tasting in Chianti. I will definitely be back!”
8.3Verified guest“The staff were really helpful and made our museum reservations, saving us a lot of queuing. The location is very convenient, close to the central station, which is also the final stop for the airport bus.”
04 — Location
Getting around Florence
The property sits in Florence.
Getting around: The hotel is a 3-minute walk from Firenze Santa Maria Novella station, which links to high-speed trains and the airport bus. Many of Florence's main sights, including the Duomo and the Uffizi, are within a 10-to-18-minute walk.
Eating out: Via Fiume and the surrounding streets have plenty of trattorias and cafes. The staff are happy to point you to their favourite local spots – several reviews mention getting excellent restaurant recommendations.
Day trips: The hotel is well-placed for excursions into the Tuscan countryside. Staff can arrange wine tastings in Chianti and other tours – a highlight mentioned by more than one guest.
Via Fiume 20, Florence, Tuscany, 50123, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:30-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 29 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:30 to 23:59, and check-out is until 11:00. The reception is open 24 hours, so late arrivals are fine.
Is parking available?
Yes, the hotel offers parking, including valet parking. It's best to confirm availability and any charges when booking.
Are pets allowed?
Yes, pets are allowed at Hotel Desiree.
Can the staff help with museum tickets?
Yes, guests frequently mention that staff make museum reservations, saving time on queues. They can also help with tour bookings and local recommendations.
How far is the hotel from the main station?
It's about a 3-minute walk from Firenze Santa Maria Novella station, which is also where the airport bus stops.
Do all rooms have air conditioning?
Most rooms have air conditioning, but the Economy Double or Twin Room does not list it. If you're visiting in hot weather, you may want to book a different room type.
The bottom line
A reliable, no-frills hotel that wins on location and service. If you want to be near the station and have a helpful team sorting your plans, it's a smart choice. Just don't expect luxury – it's a comfortable 3-star.
8.3Best for station access and practical comfort
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